Privacy Policy

Introduction

At Gluptron, we believe your personal information deserves the same care we put into our culinary education programs. This privacy policy explains how we collect, use, and protect your data when you interact with our platform at gluptron.com. We've written this in plain English because transparency shouldn't require a culinary degree to understand.

By using our services, you're agreeing to the practices described here. We encourage you to read through this policy carefully – it's shorter than most recipes and probably more important for your digital wellbeing.

Information We Collect

Like any good chef knows their ingredients, we know what information we collect and why we need it. Here's what we gather:

• Account Information: When you create an account, we collect your name, email address, and password. We also store your profile preferences and course enrollment history.
• Usage Data: We track how you interact with our platform – which courses you view, how long you spend on different pages, and what features you use most.
• Device Information: We collect basic technical details about your device, browser type, operating system, and IP address to ensure our platform works smoothly for you.
• Communications: When you contact our support team or participate in community discussions, we keep records of those interactions.
• Payment Information: For course purchases, we collect billing information, though credit card details are processed securely through our payment partners.

How We Use Your Information

Your data helps us create a better learning experience. Think of it as the secret ingredient that makes everything work better together. Here's how we use what we collect:

• Personalizing your learning dashboard and recommending relevant courses based on your interests and progress
• Processing enrollments and managing your account, including sending important updates about courses you've joined
• Improving our platform by analyzing usage patterns and identifying areas where students might need additional support
• Communicating with you about new courses, platform updates, and educational opportunities that match your interests
• Providing customer support and responding to your questions or concerns
• Ensuring platform security and preventing fraudulent activity

Data Sharing & Third Parties

We're selective about who we share your information with – much like choosing the right ingredients for a perfect dish. Here's our approach to data sharing:

• Service Providers: We work with trusted third-party services for payment processing, email delivery, and analytics. These partners only access information necessary for their specific services.
• Educational Partners: Some courses are developed in collaboration with culinary schools or professional chefs. We may share relevant progress information to help provide certification or continuing education credits.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the safety and rights of our users and platform.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with continued privacy protection.

We never sell your personal information to marketers, data brokers, or advertising networks. Your educational journey is yours, not a commodity to be traded.

Your Data Rights

You have significant control over your personal information. Here are the rights you can exercise:

To exercise any of these rights, simply contact our privacy team using the information provided below. We'll respond to most requests within 30 days, though complex requests may take longer.

Cookies & Tracking Technologies

We use cookies and similar technologies to make your experience smoother and more personalized. These small data files help us remember your preferences, keep you logged in, and understand how you use our platform.

• Essential Cookies: Required for basic platform functionality, including login sessions and security features
• Performance Cookies: Help us understand how users interact with our courses and identify areas for improvement
• Preference Cookies: Remember your settings, language choices, and course bookmarks
• Analytics Cookies: Provide insights into user behavior and platform performance using aggregated, non-identifying data

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We don't use third-party advertising cookies or cross-site tracking technologies.

Data Retention & Deletion

We keep your information only as long as necessary to provide our services and comply with legal obligations. Here's our retention approach:

• Active account information is retained while your account remains active and for 3 years after your last login
• Course completion records and certificates are maintained for 7 years to support professional development and continuing education requirements
• Payment and billing information is kept for 7 years to comply with financial regulations and tax requirements
• Support communications are retained for 3 years to maintain service quality and resolve future issues
• Analytics data is aggregated and anonymized after 2 years, removing all personally identifiable information

When you delete your account, we remove personal identifiers immediately while maintaining anonymized learning analytics to improve our platform for future students. Course completion records may be retained longer if required for accreditation or certification purposes.

International Data Transfers

Gluptron operates primarily within the United States, with servers located in secure US-based data centers. Some of our service providers may process data internationally, but we ensure all transfers meet appropriate privacy protection standards.

For international students, we implement appropriate safeguards including standard contractual clauses and adequacy decisions to protect your information during any cross-border transfers. Your data receives the same level of protection regardless of where it's processed.

Children's Privacy

Our platform is designed for users 16 years and older. We don't knowingly collect personal information from children under 16. If we discover that we've inadvertently collected such information, we'll delete it immediately.

For users between 16-18 years old, we recommend discussing your culinary education plans with a parent or guardian, though parental consent isn't required for account creation.

Privacy Policy Updates

We review and update this privacy policy annually or when significant changes occur to our data practices. When we make substantial changes, we'll notify active users via email and post a notice on our platform at least 30 days before changes take effect.

Minor updates, such as clarifications or contact information changes, may be implemented immediately. We encourage you to review this policy periodically to stay informed about how we protect your information.